# Create a new Interaction. **POST /v1/Interactions** Create a new Interaction. ## Servers - https://flex-api.twilio.com: https://flex-api.twilio.com () ## Authentication methods - Account sid auth token ## Parameters ### Body: application/x-www-form-urlencoded (object) - **Channel** () The Interaction's channel. - **Routing** () The Interaction's routing logic. - **InteractionContextSid** (string) The Interaction context sid is used for adding a context lookup sid - **WebhookTtid** (string) The unique identifier for Interaction level webhook ## Responses ### 201 Created #### Headers - **Access-Control-Allow-Origin** (string) Specify the origin(s) allowed to access the resource - **Access-Control-Allow-Methods** (string) Specify the HTTP methods allowed when accessing the resource - **Access-Control-Allow-Headers** (string) Specify the headers allowed when accessing the resource - **Access-Control-Allow-Credentials** (boolean) Indicates whether the browser should include credentials - **Access-Control-Expose-Headers** (string) Headers exposed to the client #### Body: application/json (object) - **sid** (string | null) The unique string created by Twilio to identify an Interaction resource, prefixed with KD. - **channel** () A JSON object that defines the Interaction’s communication channel and includes details about the channel. See the [Outbound SMS](https://www.twilio.com/docs/flex/developer/conversations/interactions-api/interactions#agent-initiated-outbound-interactions) and [inbound (API-initiated)](https://www.twilio.com/docs/flex/developer/conversations/interactions-api/interactions#api-initiated-contact) Channel object examples. - **routing** () A JSON Object representing the routing rules for the Interaction Channel. See [Outbound SMS Example](https://www.twilio.com/docs/flex/developer/conversations/interactions-api/interactions#agent-initiated-outbound-interactions) for an example Routing object. The Interactions resource uses TaskRouter for all routing functionality. All attributes in the Routing object on your Interaction request body are added “as is” to the task. For a list of known attributes consumed by the Flex UI and/or Flex Insights, see [Known Task Attributes](https://www.twilio.com/docs/flex/developer/conversations/interactions-api#task-attributes). - **url** (string(uri) | null) - **links** (object(uri-map) | null) - **interaction_context_sid** (string | null) - **webhook_ttid** (string | null) [Powered by Bump.sh](https://bump.sh)