# Fetch a frontline user **GET /v1/Users/{Sid}** Fetch a frontline user A User resource represents a frontline user. ## Servers - https://frontline-api.twilio.com: https://frontline-api.twilio.com () ## Authentication methods - Account sid auth token ## Parameters ### Path parameters - **Sid** (string) The SID of the User resource to fetch. This value can be either the `sid` or the `identity` of the User resource to fetch. ## Responses ### 200 OK #### Headers - **Access-Control-Allow-Origin** (string) Specify the origin(s) allowed to access the resource - **Access-Control-Allow-Methods** (string) Specify the HTTP methods allowed when accessing the resource - **Access-Control-Allow-Headers** (string) Specify the headers allowed when accessing the resource - **Access-Control-Allow-Credentials** (boolean) Indicates whether the browser should include credentials - **Access-Control-Expose-Headers** (string) Headers exposed to the client #### Body: application/json (object) - **sid** (string | null) The unique string that we created to identify the User resource. - **identity** (string | null) The application-defined string that uniquely identifies the resource's User. This value is often a username or an email address, and is case-sensitive. - **friendly_name** (string | null) The string that you assigned to describe the User. - **avatar** (string | null) The avatar URL which will be shown in Frontline application. - **state** (string) Current state of this user. Can be either `active` or `deactivated` and defaults to `active` - **is_available** (boolean | null) Whether the User is available for new conversations. Defaults to `false` for new users. - **url** (string(uri) | null) An absolute API resource URL for this user. [Powered by Bump.sh](https://bump.sh)