# Update an existing frontline user

**POST /v1/Users/{Sid}**

Update an existing frontline user
A User resource represents a frontline user.

## Servers
- https://frontline-api.twilio.com: https://frontline-api.twilio.com ()


## Authentication methods
- Account sid auth token


## Parameters

### Path parameters
- **Sid** (string)
  The SID of the User resource to update. This value can be either the `sid` or the `identity` of the User resource to update.


### Body: application/x-www-form-urlencoded (object)

- **FriendlyName** (string)
  The string that you assigned to describe the User.
- **Avatar** (string)
  The avatar URL which will be shown in Frontline application.
- **State** (string)
  Current state of this user. Can be either `active` or `deactivated` and defaults to `active`
- **IsAvailable** (boolean)
  Whether the User is available for new conversations. Set to `false` to prevent User from receiving new inbound conversations if you are using [Pool Routing](https://www.twilio.com/docs/frontline/handle-incoming-conversations#3-pool-routing).


## Responses
### 200
OK
#### Headers
- **Access-Control-Allow-Origin** (string)
  Specify the origin(s) allowed to access the resource
- **Access-Control-Allow-Methods** (string)
  Specify the HTTP methods allowed when accessing the resource
- **Access-Control-Allow-Headers** (string)
  Specify the headers allowed when accessing the resource
- **Access-Control-Allow-Credentials** (boolean)
  Indicates whether the browser should include credentials
- **Access-Control-Expose-Headers** (string)
  Headers exposed to the client

#### Body: application/json (object)
- **sid** (string | null)
  The unique string that we created to identify the User resource.
- **identity** (string | null)
  The application-defined string that uniquely identifies the resource's User. This value is often a username or an email address, and is case-sensitive.
- **friendly_name** (string | null)
  The string that you assigned to describe the User.
- **avatar** (string | null)
  The avatar URL which will be shown in Frontline application.
- **state** (string)
  Current state of this user. Can be either `active` or `deactivated` and defaults to `active`
- **is_available** (boolean | null)
  Whether the User is available for new conversations. Defaults to `false` for new users.
- **url** (string(uri) | null)
  An absolute API resource URL for this user.


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