Retrieve a list of conversations in your service

GET /v1/Services/{ChatServiceSid}/Conversations

A Service Conversation resource represents an omnichannel group conversation with an ordered list of messages and a participant roster.

Retrieve a list of conversations in your service

Path parameters

  • ChatServiceSid string Required

    The SID of the Conversation Service the Conversation resource is associated with.

    Minimum length is 34, maximum length is 34. Format should match the following pattern: ^IS[0-9a-fA-F]{32}$.

Query parameters

  • StartDate string

    Specifies the beginning of the date range for filtering Conversations based on their creation date. Conversations that were created on or after this date will be included in the results. The date must be in ISO8601 format, specifically starting at the beginning of the specified date (YYYY-MM-DDT00:00:00Z), for precise filtering. This parameter can be combined with other filters. If this filter is used, the returned list is sorted by latest conversation creation date in descending order.

  • EndDate string

    Defines the end of the date range for filtering conversations by their creation date. Only conversations that were created on or before this date will appear in the results. The date must be in ISO8601 format, specifically capturing up to the end of the specified date (YYYY-MM-DDT23:59:59Z), to ensure that conversations from the entire end day are included. This parameter can be combined with other filters. If this filter is used, the returned list is sorted by latest conversation creation date in descending order.

  • State string

    State for sorting and filtering list of Conversations. Can be active, inactive or closed

    Values are inactive, active, or closed.

  • PageSize integer(int64)

    How many resources to return in each list page. The default is 50, and the maximum is 100.

    Minimum value is 1, maximum value is 100.

  • Page integer

    The page index. This value is simply for client state.

    Minimum value is 0.

  • PageToken string

    The page token. This is provided by the API.

Responses

  • 200 application/json

    OK

    Hide headers attributes Show headers attributes
    • Access-Control-Allow-Origin string

      Specify the origin(s) allowed to access the resource

    • Access-Control-Allow-Methods string

      Specify the HTTP methods allowed when accessing the resource

    • Access-Control-Allow-Headers string

      Specify the headers allowed when accessing the resource

    • Access-Control-Allow-Credentials boolean

      Indicates whether the browser should include credentials

    • Access-Control-Expose-Headers string

      Headers exposed to the client

    Hide response attributes Show response attributes object
    • conversations array[object]
      Hide conversations attributes Show conversations attributes object
      • account_sid string | null

        The unique ID of the Account responsible for this conversation.

        Minimum length is 34, maximum length is 34. Format should match the following pattern: ^AC[0-9a-fA-F]{32}$.

      • chat_service_sid string | null

        The unique ID of the Conversation Service this conversation belongs to.

        Minimum length is 34, maximum length is 34. Format should match the following pattern: ^IS[0-9a-fA-F]{32}$.

      • messaging_service_sid string | null

        The unique ID of the Messaging Service this conversation belongs to.

        Minimum length is 34, maximum length is 34. Format should match the following pattern: ^MG[0-9a-fA-F]{32}$.

      • sid string | null

        A 34 character string that uniquely identifies this resource.

        Minimum length is 34, maximum length is 34. Format should match the following pattern: ^CH[0-9a-fA-F]{32}$.

      • friendly_name string | null

        The human-readable name of this conversation, limited to 256 characters. Optional.

      • unique_name string | null

        An application-defined string that uniquely identifies the resource. It can be used to address the resource in place of the resource's sid in the URL.

      • attributes string | null

        An optional string metadata field you can use to store any data you wish. The string value must contain structurally valid JSON if specified. Note that if the attributes are not set "{}" will be returned.

      • state string

        Current state of this conversation. Can be either initializing, active, inactive or closed and defaults to active

        Values are inactive, active, or closed.

      • date_created string(date-time) | null

        The date that this resource was created.

      • date_updated string(date-time) | null

        The date that this resource was last updated.

      • timers

        Timer date values representing state update for this conversation.

      • url string(uri) | null

        An absolute API resource URL for this conversation.

      • bindings
    • meta object
      Hide meta attributes Show meta attributes object
      • first_page_url string(uri)
      • key string
      • next_page_url string(uri) | null
      • page integer
      • page_size integer
      • previous_page_url string(uri) | null
      • url string(uri)
GET /v1/Services/{ChatServiceSid}/Conversations
curl \
 --request GET 'https://conversations.twilio.com/v1/Services/{ChatServiceSid}/Conversations' \
 --user "username:password"
Response examples (200)
{
  "meta": {
    "key": "conversations",
    "url": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Conversations?PageSize=50&Page=0",
    "page": 0,
    "page_size": 50,
    "next_page_url": null,
    "first_page_url": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Conversations?PageSize=50&Page=0",
    "previous_page_url": null
  },
  "conversations": [
    {
      "sid": "CHaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
      "url": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Conversations/CHaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
      "links": {
        "export": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Conversations/CHaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Export",
        "messages": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Conversations/CHaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Messages",
        "webhooks": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Conversations/CHaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Webhooks",
        "participants": "https://conversations.twilio.com/v1/Services/ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Conversations/CHaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Participants"
      },
      "state": "active",
      "timers": {
        "date_closed": "2015-12-16T22:28:38Z",
        "date_inactive": "2015-12-16T22:19:38Z"
      },
      "bindings": {},
      "attributes": "{ \"topic\": \"feedback\" }",
      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
      "unique_name": null,
      "date_created": "2015-12-16T22:18:37Z",
      "date_updated": "2015-12-16T22:18:38Z",
      "friendly_name": "Home Repair Visit",
      "chat_service_sid": "ISaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
      "messaging_service_sid": "MGaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
    }
  ]
}