POST /v1/WebChannels
Account sid auth token

TODO: Resource-level docs

application/x-www-form-urlencoded

Body

  • ChatFriendlyName string Required

    The chat channel's friendly name.

  • ChatUniqueName string

    The chat channel's unique name.

  • CustomerFriendlyName string Required

    The chat participant's friendly name.

  • FlexFlowSid string Required

    The SID of the Flex Flow.

    Minimum length is 34, maximum length is 34. Format should match the following pattern: ^FO[0-9a-fA-F]{32}$.

  • Identity string Required

    The chat identity.

  • PreEngagementData string

    The pre-engagement data.

Responses

  • 201 application/json

    Created

    Hide response attributes Show response attributes object
    • account_sid string | null

      The SID of the Account that created the resource and owns this Workflow

      Minimum length is 34, maximum length is 34. Format should match the following pattern: ^AC[0-9a-fA-F]{32}$.

    • date_created string(date-time) | null

      The ISO 8601 date and time in GMT when the resource was created

    • date_updated string(date-time) | null

      The ISO 8601 date and time in GMT when the resource was last updated

    • flex_flow_sid string | null

      The SID of the Flex Flow

      Minimum length is 34, maximum length is 34. Format should match the following pattern: ^FO[0-9a-fA-F]{32}$.

    • sid string | null

      The unique string that identifies the WebChannel resource

      Minimum length is 34, maximum length is 34. Format should match the following pattern: ^CH[0-9a-fA-F]{32}$.

    • url string(uri) | null

      The absolute URL of the WebChannel resource
POST /v1/WebChannels 
curl \
 --request POST 'https://flex-api.twilio.com/v1/WebChannels' \
 --user "username:password" \
 --header "Content-Type: application/x-www-form-urlencoded" \
 --data 'ChatFriendlyName=string&ChatUniqueName=string&CustomerFriendlyName=string&FlexFlowSid=string&Identity=string&PreEngagementData=string'
Response examples (201) 
{
  "account_sid": "string",
  "date_created": "2026-05-04T09:42:00Z",
  "date_updated": "2026-05-04T09:42:00Z",
  "flex_flow_sid": "string",
  "sid": "string",
  "url": "https://example.com"
}