Fetch task queue real time statistics
Path parameters
-
The SID of the Workspace with the TaskQueue to fetch.
Minimum length is
34
, maximum length is34
. Format should match the following pattern:^WS[0-9a-fA-F]{32}$
. -
The SID of the TaskQueue for which to fetch statistics.
Minimum length is
34
, maximum length is34
. Format should match the following pattern:^WQ[0-9a-fA-F]{32}$
.
GET
/v1/Workspaces/{WorkspaceSid}/TaskQueues/{TaskQueueSid}/RealTimeStatistics
curl \
--request GET 'https://taskrouter.twilio.com/v1/Workspaces/{WorkspaceSid}/TaskQueues/{TaskQueueSid}/RealTimeStatistics' \
--user "username:password"
Response examples (200)
{
"url": "https://taskrouter.twilio.com/v1/Workspaces/WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/TaskQueues/WQaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/RealTimeStatistics",
"account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"total_tasks": 100,
"workspace_sid": "WSaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"task_queue_sid": "WQaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"tasks_by_status": {
"pending": 0,
"assigned": 0,
"reserved": 0,
"wrapping": 0
},
"tasks_by_priority": {},
"activity_statistics": [
{
"sid": "WAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"workers": 0,
"friendly_name": "Idle"
},
{
"sid": "WAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"workers": 9,
"friendly_name": "Busy"
},
{
"sid": "WAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"workers": 6,
"friendly_name": "Offline"
},
{
"sid": "WAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"workers": 0,
"friendly_name": "Reserved"
}
],
"total_eligible_workers": 100,
"total_available_workers": 100,
"longest_task_waiting_age": 100,
"longest_task_waiting_sid": "WTaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"longest_relative_task_age_in_queue": 100,
"longest_relative_task_sid_in_queue": "WTaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
}