Get a specific Call Summary.
Path parameters
-
The unique SID identifier of the Call.
Minimum length is
34, maximum length is34. Format should match the following pattern:^CA[0-9a-fA-F]{32}$.
GET
/v1/Voice/{CallSid}/Summary
curl \
--request GET 'https://insights.twilio.com/v1/Voice/{CallSid}/Summary' \
--user "username:password"
Response examples (200)
{
"account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"call_sid": "CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"call_type": "carrier",
"call_state": "ringing",
"answered_by": "machine_start",
"processing_state": "complete",
"created_time": "2015-07-30T20:00:00Z",
"start_time": "2015-07-30T20:00:00Z",
"end_time": "2015-07-30T20:00:00Z",
"duration": 100,
"connect_duration": 99,
"from": {},
"to": {},
"carrier_edge": {},
"client_edge": {},
"sdk_edge": {},
"sip_edge": {},
"tags": [
"tags"
],
"attributes": {},
"properties": {},
"trust": {
"verified_caller": {
"verified": true
},
"branded": {
"enabled": true,
"display_name": "Owl bank",
"long_display_name": "Owl bank Ltd",
"bundle_sid": "BU5ceeea51b1424478fc541dfef0e2b167",
"logo": true,
"type": "in_band",
"use_case": "Customer Care",
"call_reason": "Branded CTIA"
},
"business_profile": {
"bundle_sid": "BU5ceeea51b1424478fc541dfef0e2b167",
"identity": "direct_customer",
"industry": "BANKING",
"type": "corporate"
},
"voice_integrity": {
"enabled": true,
"bundle_sid": "BU5ceeea51b1424478fc541dfef0e2b167",
"use_case": "customer_support"
}
},
"annotation": {
"account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"call_sid": "CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"answered_by": "human",
"connectivity_issue": "invalid_number",
"quality_issues": [
"low_volume"
],
"spam": true,
"call_score": 2,
"comment": "this is a call",
"incident": "https://twilio.zendesk.com/support/tickets/17353089"
},
"url": "https://insights.twilio.com/v1/Voice/CAaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Summary"
}