Get assessments done for a conversation by logged in user
Get assessments done for a conversation by logged in user
GET
/v1/Insights/QualityManagement/Assessments
curl \
--request GET 'https://flex-api.twilio.com/v1/Insights/QualityManagement/Assessments' \
--user "username:password" \
--header "Authorization: string"
Response examples (200)
Read by segment
{
"meta": {
"key": "assessments",
"url": "https://flex-api.twilio.com/v1/Insights/QualityManagement/Assessments?SegmentId=dbdf1f7b-c776-5e78-9676-98a397fb3cdc&PageSize=50&Page=0",
"page": 0,
"page_size": 50,
"next_page_url": null,
"first_page_url": "https://flex-api.twilio.com/v1/Insights/QualityManagement/Assessments?SegmentId=dbdf1f7b-c776-5e78-9676-98a397fb3cdc&PageSize=50&Page=0",
"previous_page_url": null
},
"assessments": [
{
"url": "https://flex-api.twilio.com/v1/Insights/QualityManagement/Assessments/FMaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"offset": "0.0",
"report": true,
"weight": "1",
"agent_id": "5d80ee80-7608-55df-b2b2-5ab5608b9831",
"answer_id": "ed8697d3-558d-46c3-9b73-cd21cd93cbb3",
"timestamp": "1657329694199",
"user_name": "Supervisor",
"assessment": {
"questionnaire": {
"name": "Customer Experience",
"question": {
"name": "Active listening",
"category": {
"name": "Good for Training",
"category_sid": "FYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
},
"question_sid": "GEaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
},
"questionnaire_sid": "GMaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
}
},
"segment_id": "dbdf1f7b-c776-5e78-9676-98a397fb3cdc",
"user_email": "supervisor@example.com",
"account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
"answer_text": "Fair",
"assessment_sid": "FMaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
}
]
}
{
"meta": {
"key": "assessments",
"url": "https://flex-api.twilio.com/v1/Insights/QualityManagement/Assessments?SegmentId=dbdf1f7b-c776-5e78-9676-98a397fb3cdc&PageSize=50&Page=0",
"page": 0,
"page_size": 50,
"next_page_url": null,
"first_page_url": "https://flex-api.twilio.com/v1/Insights/QualityManagement/Assessments?SegmentId=dbdf1f7b-c776-5e78-9676-98a397fb3cdc&PageSize=50&Page=0",
"previous_page_url": null
},
"assessments": []
}