List all Channels for an Interaction.

GET /v1/Interactions/{InteractionSid}/Channels

List all Channels for an Interaction.

Path parameters

  • InteractionSid string Required

    The unique string created by Twilio to identify an Interaction resource, prefixed with KD.

    Minimum length is 34, maximum length is 34. Format should match the following pattern: ^KD[0-9a-fA-F]{32}$.

Query parameters

  • PageSize integer(int64)

    How many resources to return in each list page. The default is 50, and the maximum is 1000.

    Minimum value is 1, maximum value is 1000.

  • Page integer

    The page index. This value is simply for client state.

    Minimum value is 0.

  • PageToken string

    The page token. This is provided by the API.

Responses

  • 200 application/json

    OK

    Hide headers attributes Show headers attributes
    • Access-Control-Allow-Origin string

      Specify the origin(s) allowed to access the resource

    • Access-Control-Allow-Methods string

      Specify the HTTP methods allowed when accessing the resource

    • Access-Control-Allow-Headers string

      Specify the headers allowed when accessing the resource

    • Access-Control-Allow-Credentials boolean

      Indicates whether the browser should include credentials

    • Access-Control-Expose-Headers string

      Headers exposed to the client

    Hide response attributes Show response attributes object
    • channels array[object]
      Hide channels attributes Show channels attributes object
      • sid string | null

        The unique string created by Twilio to identify an Interaction Channel resource, prefixed with UO.

        Minimum length is 34, maximum length is 34. Format should match the following pattern: ^UO[0-9a-fA-F]{32}$.

      • interaction_sid string | null

        The unique string created by Twilio to identify an Interaction resource, prefixed with KD.

        Minimum length is 34, maximum length is 34. Format should match the following pattern: ^KD[0-9a-fA-F]{32}$.

      • type string

        The Interaction Channel's type. Can be: sms, email, chat, whatsapp, web, messenger, or gbm. Note: These can be different from the task channel type specified in the Routing attributes. Task channel type corresponds to channel capacity while this channel type is the actual media type

        Values are voice, sms, email, web, whatsapp, chat, messenger, or gbm.

      • status string

        The status of this channel.

        Values are setup, active, failed, closed, or inactive.

      • error_code integer | null

        The Twilio error code for a failed channel.

      • error_message string | null

        The error message for a failed channel.

      • url string(uri) | null
    • meta object
      Hide meta attributes Show meta attributes object
      • first_page_url string(uri)
      • key string
      • next_page_url string(uri) | null
      • page integer
      • page_size integer
      • previous_page_url string(uri) | null
      • url string(uri)
GET /v1/Interactions/{InteractionSid}/Channels
curl \
 --request GET 'https://flex-api.twilio.com/v1/Interactions/{InteractionSid}/Channels' \
 --user "username:password"
Response examples (200)
{
  "meta": {
    "key": "channels",
    "url": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels?PageSize=50&Page=0",
    "page": 0,
    "page_size": 50,
    "next_page_url": null,
    "first_page_url": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels?PageSize=50&Page=0",
    "previous_page_url": null
  },
  "channels": [
    {
      "sid": "UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa1",
      "url": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa1",
      "type": "chat",
      "links": {
        "invites": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa1/Invites",
        "transfers": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa1/Transfers",
        "participants": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa1/Participants"
      },
      "status": "closed",
      "error_code": 19025,
      "error_message": "Channel validation error",
      "interaction_sid": "KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
    },
    {
      "sid": "UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa2",
      "url": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa2",
      "type": "sms",
      "links": {
        "invites": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa2/Invites",
        "transfers": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa2/Transfers",
        "participants": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa2/Participants"
      },
      "status": "active",
      "error_code": null,
      "error_message": null,
      "interaction_sid": "KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
    },
    {
      "sid": "UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa3",
      "url": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa3",
      "type": "email",
      "links": {
        "invites": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa3/Invites",
        "transfers": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa3/Transfers",
        "participants": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa3/Participants"
      },
      "status": "failed",
      "error_code": 19025,
      "error_message": "Channel validation error",
      "interaction_sid": "KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
    },
    {
      "sid": "UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa4",
      "url": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa4",
      "type": "voice",
      "links": {
        "invites": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa4/Invites",
        "transfers": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa4/Transfers",
        "participants": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa4/Participants"
      },
      "status": "setup",
      "error_code": null,
      "error_message": null,
      "interaction_sid": "KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
    },
    {
      "sid": "UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa5",
      "url": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa5",
      "type": "gbm",
      "links": {
        "invites": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa5/Invites",
        "transfers": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa5/Transfers",
        "participants": "https://flex-api.twilio.com/v1/Interactions/KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Channels/UOaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa5/Participants"
      },
      "status": "failed",
      "error_code": 19025,
      "error_message": "Channel validation error",
      "interaction_sid": "KDaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
    }
  ]
}